Security and confidentiality are of prime importance in legal transcription. All legal files contain critical information that are not only vital to the success of the legal professional or law firm, but also contain details that could be exploited and used against the attorneys clients by others. That could bring about disastrous consequences for the clients of legal professionals.
Efficiency of Transcription Outsourcing
Legal transcription outsourcing can significantly help law firms and legal professionals streamline their functioning and save resources. A reliable transcription company offers accurate transcription of various kinds of legal documents including briefs, client letters, legal pleadings, court transcripts, conference calls, wire tap, general correspondence, trials, and law office recordings.
The transcribers, editors and managers of the legal transcription company are trained and experienced in all aspects and various branches of law, which is why they can help tackle all kinds of transcription challenges faced by attorneys, lawyers, other legal professionals, law firms and even businesses.
Security and Confidentiality Are Important
But all of that would be of little advantage if legal transcription services are not cost-effective and secure. Experienced transcription companies provide competitively priced plans customized according to the individual needs of client companies. There are also many high-tech security measures employed to provide clients with safe and accurate transcription.
Safety Features of Outsourced Legal Transcription
An experienced legal transcription company has high tech solutions to ensure security during the transcription process. Some of these processes and logical steps include:
Disabling of floppy drivers and all external drivers on the computers of the transcription company
Computer systems and databases of the company secured by password
Random checks of all files in computer systems conducted on regular basis
Legal transcription work and all data kept safe within the office
Security measures employed to prevent vandalism or theft of information
Sub-contractors not hired
Regular back-ups carried out of all the files, and all the file lockers secured by password
All antivirus software and firewalls updated on a 24-hour basis
Sophisticated 128-bit encryption used to secure all the files
Destroyed hard copies shredded within office premises
All employees are trained in the various security measures. They are not allowed to take away information in their drives, PDA, and laptops. In addition, employees are not allowed to carry any paper documents. Non-disclosure and confidentiality agreements are signed by all employees including transcriptionists, administrators, editors, and other staff members. All employees are checked while entering and exiting the office premises and all guidelines followed in securing delicate information. Technical evaluations are carried out on a regular basis and all necessary procedures are undertaken to ensure client confidentiality, document availability and data integrity. Round-the-clock security personnel are employed to ensure security and confidentiality of client data.
These features are proof that legal professionals can confidently hand over their legal files to transcription companies. The importance of security and confidentiality in legal transcription is never underestimated by the legal transcription company.